Right of Withdrawal

Have you ordered the wrong item?

The return of shop articles is only possible after consultation and within 10 days after deduction of a restocking fee of 20 % of the value of the goods. However, the flat rate is at least 75.00 €.

How do you proceed?

Get in contact with B + B. Please fill out the returns document and send the goods back to B + B Thermo-Technik after consultation. You have to bear the return costs yourself. After checking the article you will be refunded the difference to the restocking fee of 75.00 €.

You received the wrong amount?

Please contact the B + B Thermo-Technik online shop team (Tel: 0771/8316626). After checking we will send you the difference in quantity free of charge.

Have you received defective goods?

In this case, please contact our quality department (qs@bb-sensors.com). Fill out the returns document and discuss the return process with the quality department.

The quality of our targets reflects the quality of our future! As a certificated company B+B can grant top quality products.

B+B offers you an innovative and a wide range of products for several applications in the temperature, humidity and pressure measurement.

Payment without any risks. Trusted Shop certificated online shop with buyer protection.

An excellent warehouse system grants a short-time delivery of standard products.