We do appreciate your interest in our website. The protection of your privacy is very important for us. Please find below detailed information on how we deal with your data.
Collecting and using data for contract performance and opening a customer account
We collect personal data when you provide the data voluntarily in the framework of an order or when you contact us (e.g. via the contact form or e-mail) or when you open a customer account. What data are collected can be seen in the individual input forms. We use the data you provide for processing your orders and enquiries. Once the contract has been completely fulfilled or your customer account has been deleted, your data will be blocked for further use and deleted after expiration of the retention periods required by tax and commercial law unless you have explicitly consented to further use of your data or we reserve the right to further use of the data as far as this is admissible under the applicable law; information on this is provided below. Your customer account may be deleted at any time, either by a message sent to the contact address specified below or via the function in the customer account provided for this purpose.
Passing on data for contract performance
For the purpose of contract performance, we will pass your data on to the forwarding company responsible for deliveries as far as this is required for the delivery of ordered goods. The data required for payment processing will be passed on to the bank responsible for executing the payment procedure and, if necessary, to the payment service provider engaged by us or the payment service you have selected during the order process.
Using data for subscriptions to the e-mail newsletter
If you subscribe to our newsletter, we will use the data required for this purpose or the data separately provided by you in order to send you our newsletter regularly. You may unsubscribe from the newsletter at any time, either by a message to the contact address specified below or via a link provided for his purpose in the newsletter.
Using data for e-mail advertising without subscription to the newsletter and your right of objection
When we receive your e-mail address in connection with the sale of a product or service and if you have not objected to it, we shall reserve the right to send you regularly offers for products from our range of products that are similar to the ones you have purchased. You may object to this use of your e-mail address at any time, either by sending a message to the contact address specified below or via a link provided for this purpose in the advertising mail; no other costs than the transmission costs according to the basic tariffs will arise in this connection.
Solvency check and scoring
If we make advance deliveries, for example in the case of a purchase on account, in order to safeguard our legitimate interests, we reserve the right to request solvency information calculated on the basis of economically recognized mathematical-statistical methods from
TARGO Commercial Finance AG
For this purpose, we will forward your personal data required for a solvency check to the GE Capital Bank AG and use the information obtained with respect to the statistical probability of non-payment for a balanced decision on the establishment, execution or termination of a contractual relationship.
The credit information may contain score values calculated on the basis of economically recognized mathematical-statistical methods; the calculation will include, among other data, also address data. Your data protection interests will be taken into account in accordance with the legal provisions.
For making a visit to our website attractive and enabling the use of certain functions, we use so-called cookies on certain pages. Cookies are small text files that are stored on your computer. Some of the cookies we use will be deleted after the browser session, i.e. when you close your browser (so-called session cookies). Other cookies will remain on your computer and enable us to recognize your browser when you visit us again (persistent cookies). You may set your browser in such a way that you are informed about the placement of cookies and can decide individually about accepting them or you can exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website might be restricted.
Using Facebook Plug-ins
So-called social plug-ins ("Plug-ins") of the social network Facebook, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") are used on our website. The Plug-ins are marked by a Facebook logo or the addition "social Plug-in of Facebook" or "Facebook Social Plug-in". Here you will find an overview of the Facebook Plug-ins and what they look like: http://developers.facebook.com/plugins
When you select a page of our web presence, your browser will establish a direct connection to the Facebook servers. The content of the Plug-in will be transmitted by Facebook directly to your browser and included into the page. Due to this inclusion, Facebook will get the information that your browser has selected this particular page of our web presence, even if you do not have a Facebook profile or are not currently logged into Facebook. This information (including your IP address) will be transmitted by your browser directly to a Facebook server in the USA and stored there.
If you are logged into Facebook, Facebook can assign the visit to our website directly to your Facebook profile. If you interact with the Plug-ins, e.g. activate the Like button or post a comment, this information will also be transmitted directly to a server of Facebook and stored there. Furthermore, the information will be published on your Facebook profile and shown to your Facebook friends.
If you do not want that Facebook assigns the data collected via our web presence directly to your Facebook profile, you have to log out of Facebook before visiting our website. You may also prevent the loading of Facebook Plug-ins completely by means of add-ons for your browser, e.g. with the "Facebook Blocker" (http://webgraph.com/resources/facebookblocker/) or the Script Blocker "NoScript" (http://noscript.net/).
Use of Twitter Plug-ins (e.g. "Tweet" button)
So-called social plug-ins („Plug-ins“) of the microblogging service Twitter operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter") are used on our website. The Plug-ins are marked with a Twitter logo, e.g. in form of a blue "Twitter" bird. Here you will find an overview of the Twitter Plug-ins and what they look like: https://twitter.com/about/resources/buttons
When you select a page of our web presence, your browser will establish a direct connection to the Twitter servers. The content of the Plug-in will be transmitted by Twitter directly to your browser and included into the page. Due to this inclusion, Twitter will get the information that your browser has selected this particular page of our web presence, even if you do not have a Twitter profile or are not currently logged into Twitter. This information (including your IP address) will be transmitted by your browser directly to a Twitter server in the USA and stored there.
If you are logged into Twitter, Twitter can assign the visit to our website directly to your Twitter account. If you interact with the Plug-ins, e.g. activate the "Tweet" button, this information will also be transmitted directly to a server of Twitter and stored there. Furthermore, the information will be published in your Twitter account and shown to your contacts there.
Web analysis with Google Analytics
This website uses Google Analytics, a website analysis service of Google Inc. ('Google'). Google Analytics uses so-called cookies, text files that are stored on your computer and that allow an analysis to be made of your use of the website. Any information generated by those cookies on your use of this website is generally transmitted to and stored on a Google server in the USA. In case of activation of the IP anonymization on this website, your IP address is, however, abbreviated by Google within the member states of the European Union or other countries party to the agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a server in the USA where it is then abbreviated. On behalf of the operator of this website, Google will use this information to evaluate your use of that website, to compile reports on website activity and to provide other services to the website operator in conjunction with use of the website and the Internet. The IP address transferred from your browser by Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly, but we must point out that you will not be able to use all functions of this website if you elect to do so. You can also prevent collection of the data generated by the cookie and the data related to your use (incl. your IP address) to Google and the processing of these data by Google, by downloading and installing the browser plug-in on the following link: https://tools.google.com/dlpage/gaoptout?hl=en
Right to information and contact option
You are entitled to obtain free information on your personal data stored by us and, if required, to correct, block or delete these data. If you have any questions concerning the collection, processing or use of your personal data or if you want to obtain information on your data, correct, block or delete data or if you want to withdraw your consent or object to a certain use of your data, please contact us directly via the contact data specified in our Legal Notice.
We use on our website a live chat of the company Userlike UG (limited liability), Probsteigasse 44-46, 50670 Cologne, Germany. You can use the live chat like a contact form to chat with our employees in almost real time. When starting the chat, the following data is generated:
- Date and time of the call,
- browser type / version,
- IP address,
- used operating system,
- URL of the previously visited website,
- Quantity of sent data
In case that there is currently no employee available for live chat, you can send a contact request via the chat window. In addition to the data mentioned above, the data that you provide us via the form will also be recorded.
Depending on the course of the conversation with our employees, further personal data may be generated in the chat which you enter.
In addition, the history of live chats is saved. This is for the purpose of possibly saving you extensive explanations about the history of your request as well as the constant quality control of our live chat service. If you do not want this, do not hesitate to let us know. Please send an e-mail to firstname.lastname@example.org. Stored live chats will be deleted immediately.
Additional information on the handling of personal data at Userlike UG (limited liability) can be found at https://www.userlike.com/en/terms#privacy-policy.